Ultimate Health Men (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains the information we collect through the Ultimate Health Men website, how we use it, and the choices available to you.
Information We Collect
When you submit a website inquiry or contact form, we may collect:
- Your first and last name
- Your email address
- Your telephone number
- The service in which you are interested
- Your preferred method of contact
- The message or other information you choose to provide
- Your consent to be contacted
- The page from which the form was submitted and basic browser information
Please do not submit medical records, diagnoses, medication information, Social Security numbers, payment information, or other sensitive medical or financial information through the website contact form.
How We Use Your Information
We may use the information you provide to:
- Respond to your inquiry
- Contact you about services in which you expressed interest
- Help schedule consultations or appointments
- Provide customer service and administrative support
- Send communications you have requested or consented to receive
- Maintain records of website inquiries
- Protect the website from spam, misuse, or security threats
- Improve our website and communication process
Submitting the website contact form does not establish a provider-patient relationship.
SMS Communications
When you separately consent to receive SMS messages, Ultimate Health Men may send appointment reminders, scheduling updates, service-related messages, promotions, or other communications consistent with your consent.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.
SMS consent is not a condition of receiving medical services. We do not sell or share telephone numbers or SMS opt-in information with third parties for their own marketing purposes.
How Information Is Shared
We do not sell your personal information.
We may disclose information to service providers that help us operate the website and process communications, such as website hosting, database storage, email-delivery, security, and technology providers.
We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect safety or security, investigate misuse, or complete a business transaction subject to applicable law.
Website Service Providers
Information submitted through the website may be processed or stored using third-party technology providers, including:
- Vercel for website hosting and operation
- MongoDB Atlas for storing website inquiry submissions
- Resend for delivering inquiry notification emails
Data Retention
We retain website inquiry information for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our systems.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
No website, database, email system, or internet transmission can be guaranteed to be completely secure. Please do not submit sensitive health, financial, or identification information through the contact form.
Your Choices
You may choose not to submit the website contact form and may instead contact us by telephone or email.
You may request correction or deletion of information submitted through the website, subject to applicable legal, regulatory, record-retention, and business requirements.
To stop receiving SMS messages, reply STOP.
Cookies and Analytics
Our website may use cookies or similar technologies that support website operation, security, performance, and analytics. Browser settings may permit you to block or delete cookies, although doing so may affect website functionality.
Children’s Privacy
This website is not intended to collect personal information directly from children under 13. Please contact us if you believe a child has submitted personal information through the website.
Medical Emergencies
The contact form is not monitored for emergencies. Do not use this website to request emergency medical assistance or submit urgent medical concerns. Call 911 or go to the nearest emergency department if you are experiencing a medical emergency.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we will revise the effective date displayed at the top of this page.
Contact Us
175 Avenue A NW Suite 2
Winter Haven, FL 33881
Phone: (352) 901-6582
Email: info@ultimatehealthdpc.com